A cost-effective and flexible option for frontline staff.
Newly updated for 2019.
Our flagship customer service programme Glasgow Welcomes: Service Excellence encourages participants to think about customer service in a new way. And in a way that delivers fantastic experiences through people, and creates ambassadors for service excellence for Glasgow as a tourism destination.
The Glasgow Welcomes: Service Excellence suite of courses, workshops and online module offers:
The Glasgow Welcomes initiative is supported by the city's public sector partners (Scottish Enterprise, Skills Development Scotland, VisitScotland and Glasgow Life) and representatives from hospitality and tourism-related associations/sectors/groups.
GLASGOW WELCOMES ALSO OFFERS A RANGE OF MANAGEMENT & LEADERSHIP OPPORTUNITIES.
© Glasgow Life 2018