Jobs, Skills & Training

Approximately 30,000 people are employed in tourism and related industries in Glasgow.  With its reputation as a welcoming city, it is Glasgow’s people that make the difference.  A number of agencies provide support with recruitment, training and skills.

New Webinar Series for Glasgow Businesses We’re hosting a series of webinars over the coming weeks, tailored to businesses across Glasgow and the surrounding area, delivered in partnership with VisitScotland. The programme will help support reopening and recovery from the current coronavirus pandemic as lockdown restrictions are eased. Find out more here.

Skills Development Scotland help local employers in Glasgow City make sure they have the right skills now and in the future by providing support and advice on skills, talent development and funding.

Developing the Young Workforce Glasgow engages employers with a range of partner-led youth employment and development initiatives to help develop skilled, talented and work-ready young people to grow our city.

Do you want to learn how to use digital marketing and technology to benefit your tourism business? Or perhaps you’re looking for straightforward advice on the subject that you can put into practice? Find support here and watch the video for some top tips.

DIY social media
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Online Training Module: A comprehensive customer service online training tool that your staff can access at any time. It’s a simple, fast, cost-effective module designed to give customer-facing staff an overview of Glasgow’s visitor experience. It is engaging and interactive, with images, videos and mini-quizzes to help staff improve their knowledge of the city and provide excellent customer service. For more information, contact [email protected] 

My World of Work: has a database of free online courses offering a convenient and flexible way to learn. Course subjects include languages, IT, science, health, humanities, business, maths and marketing.

HIT Scotland have pulled together a collection of self-development links and activities that will help you continue to be engaged with the industry and update your skills and knowledge while at home. Download the free app Learn @ Home with HIT!

Have a browse through VisitScotland's virtual events and training listings to find out what’s on in the coming weeks.