Coronavirus (Covid-19): Click here for advice and resources for Glasgow's tourism industryBusinesses should also follow all current guidance to minimise the spread of the virus to help keep their staff and the public safe.

In 2018 Glasgow welcomed over 120,000 conference delegates from around the world to the city, and 7,000 delegates attended three prestigious meetings this year: World Federation of Haemophilia event in May, World Down’s Syndrome Congress in July and 29th International Symposium on ALS/Motor Neurone Disease in December.
Glasgow Welcomes partnered with the Glasgow Convention Bureau, VisitScotland and the SEC to offer free and bespoke awareness training sessions as preparation for tourism/hospitality businesses welcoming delegates to the city.   The sessions were delivered by trainers from each association, and informed on how best to give a warm Scottish and Glaswegian welcome to the delegates, by understanding their requirements.

Download and share our useful fact sheets, full of practical tips and hints:

Haemophilia Fact Sheet

Haemophilia Fact Sheet (Airport specific)

Motor Neurone Disease Fact Sheet

You can also download simple recipes for soft, easy to swallow foods here.

Find more information on eating and drinking directly from the MND Association website.

Down's Syndrome Fact Sheet

Watch the film of the Down's Syndrome Awareness Session:


You may also wish to take advantage of the free VisitScotland online accessibility training for staff and managers, and develop a simple access guide for your business.  More details here.

The next programme of Accessibility Awareness Sessions will be available in 2019.   Please contact [email protected] with suggestions of topics that you would like to hear more about.


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