Coronavirus (COVID-19) Support and Information

The global crisis created by the rapid spread of Covid-19 continues to create unprecedented challenges for businesses across Glasgow and beyond. Throughout this situation, we remain committed to supporting our members and the wider tourism industry and will regularly update this page with useful links and resources.

Scottish Government Business Helpline

The helpline provides advice and guidance on COVID-19 to companies across Scotland. Open Monday to Friday, between 8.30am to 5.30pm on 0300 303 0660.

Funding and Grants 

A number of support mechanisms have been put in place to mitigate the impact of Covid-19 on business and SMEs. 

VisitScotland has put together a very useful table of available funding sources for your business. Advice and updates are included for the following schemes:

  • Coronavirus Restrictions Fund
  • Coronavirus Job Retention Scheme
  • Support for nightclubs and soft play
  • Self-employment Income Support Scheme (SEISS)
  • Museum Development Fund
  • Museum Recovery and Resilience Fund
  • The Kickstart Scheme
  • Culture Organisations and Venues Recovery Fund
  • Hotel Recovery Programme
  • VAT reduction
  • Diageo 'Raising the Bar'
  • Bounce Back Loan Scheme
  • Coronavirus Business Interruption Loan Scheme (CBILS)
  • Business rates relief
  • Income tax deferral
  • HMRC Time to Pay
  • Statutory Sick Pay (SSP)
  • Covid Corporate Financing Facility
  • Events Funding Package

The table includes links to relevant websites, an overview of what's covered and how to access the support. As it becomes available, this page will be updated with the latest financial advice to support tourism and events businesses.

National Action Plan

The recovery of this crucial £11 billion industry requires a multi-agency approach, working with the tourism industry.

The Scottish Tourism Emergency Response Group (STERG) is working hard to help tourism businesses to recover from this unprecedented situation, working collaboratively to make the best use of budgets and their own employee’s time.  The group has been working on a single, joined-up, phased plan to combat the current issues but also look at how the industry could restart and recover as restrictions imposed to suppress the virus are eased. This has given the agencies an opportunity to refocus plans and redirect budget, as well as working alongside the tourism industry to work through daily issues. The plan is aligned to the priorities outlined in the national tourism strategy and remains a living document that is updated on an ongoing basis and will continue to evolve in line with scientific evidence and government advice. You can read the STERG National Action Plan on the VisitScotland website via this link.

The Scottish Tourism Recovery TaskForce

The Task Force was established by the Cabinet Secretary for Rural Economy and Tourism, Fergus Ewing and Minister for Business, Fair Work and Skills, Jamie Hepburn and comprised members from the tourism sector, transport and aviation, the Chambers of Commerce, Banking, the unions and academia.

Over the course of three months the industry representatives of the Task Force have met collectively and in sectoral subgroups to consider a broad range of information and evidence from industry and the public sector to identify the key actions that will be needed to stimulate demand, support business recovery and employee retention and unlock investment.

You can download the Tourism Recovery Recommendations report on the STA website.